At our headquarters, we provide:
- 24/7 hotline
- Service staff (equipment experts, component/ application experts)
- Service sales
- Parts management & central warehouse
- Upgrades & retrofits
- Technical training and customer training center
Headquarters
Service Locations
At our service locations, we provide:
- Local service hotline
- Service staff qualified according to VON ARDENNE Standards
- Service sales
- Parts management & local warehouse
- Upgrades & retrofits for local customers
- Technical training
Get in touch with us!
If you have questions about our service and upgrades, our service team will be pleased to assist you. You can reach our service staff by using the contact form.
We are looking forward to receiving your message!
*mandatory item
Contact
If you have a specific problem with your equipment, please fill in the problem report carefullly before you contact our service locations. This will help us evaluate and solve your problem more quickly.
Please feel free to attach screenshots and documents that will help define and isolate the issue.
VON ARDENNE GmbH
Am Hahnweg 8
01328 DRESDEN, GERMANY
Tel.: +49 351 2637 9400
Fax: +49 351 2637 308
E-mail: support@vonardenne.biz
VON ARDENNE Vacuum Equipment (Shanghai) Co., Ltd.
Plant 7, No 801 Qiangye Road, Songjiang District
201602 SHANGHAI, PR CHINA
Tel.: +86 21 37690555
E-mail: sales-vave@cn.vonardenne.biz
WeChat:
VON ARDENNE Japan Co., Ltd.
Omori center building, 3F 1-17-2 Omori-Kita, Ota-ku
TOKYO 143-0016, JAPAN
Tel.: +81 3 6435 1700
Fax: +81 3 64351699
E-mail: support-vajp@vonardenne.biz
VON ARDENNE Vietnam Co., Ltd.
Lot TT1, Road D4, Dong Nam IP
Hoa Phu Commune, Cu Chi District,
HO CHI MINH CITY, VIETNAM
Tel.: +84 966 29 29 50
E-mail: sales-vavn@vonardenne.biz
VON ARDENNE North America, Inc.
Ohio office
28304 Cedar Park Blvd. Suite F
PERRYSBURG, OH 43551-4863, USA
Tel.: +1 419 386 2789
Fax: +1 419 873 6661
E-mail: support-vana@vonardenne.biz
VON ARDENNE Malaysia Sdn. Bhd.
SUITE B3.1 (B&C) Ground Floor, KHTP Business Centre
Kulim Hi-Tech Park
09000 KULIM, KEDAH, MALAYSIA
Tel.: +60 4408 0080
Fax: +60 4403 7363
E-mail: support-vama@vonardenne.biz